1. Introduction
Welcome to QUE ("we," "us," or "our"), a Neurological Security™ SIEM platform operated by The I.Q. S.E.C. Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at meetque.com (the "Site") and use our services. Please read this policy carefully. By using the Site, you consent to the data practices described in this statement.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when signing up for early access, creating an account, or contacting us.
- Account Data: Login credentials, profile information, and preferences you configure within the QUE platform.
- Usage Data: Information about how you interact with our Site and services, including pages visited, features used, session duration, and interaction patterns.
- Device and Technical Data: IP address, browser type, operating system, device identifiers, and general location data derived from your IP address.
- Neurological Interaction Data: If you use the QUE demo or full platform, we may collect interaction data related to your neurological security assessments, including scan results and profile configurations. This data is used exclusively to provide and improve our services.
- Neuro-Infrastructure™ Device Data: If you choose to connect third-party devices (smartwatches, smart rings, EEG headbands, HRV sensors, continuous glucose sensors, sleep trackers, or other wearable or medical-grade devices), we may collect biometric and physiological data transmitted from those devices, including but not limited to heart rate, heart rate variability, EEG signals, blood glucose levels, sleep metrics, skin temperature, and activity data. This data is collected only with your explicit consent and is encrypted in transit (TLS 1.2+) and at rest (AES-256).
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the QUE platform and services.
- To process your early access requests and manage your account.
- To personalize your experience and deliver relevant content.
- To improve our Site, services, and develop new features.
- To communicate with you, including responding to inquiries and sending service-related notifications.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations and enforce our terms.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Site and services, subject to confidentiality obligations.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of The I.Q. S.E.C. Inc., our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: When you have given us explicit consent to share your information for a specific purpose.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Neuro-Infrastructure™ Device Data
When you connect a device to QUE, additional data practices apply:
- Explicit Consent Required: Device data is only collected after you provide explicit consent through our device connection interface. You may withdraw consent and disconnect devices at any time.
- Purpose Limitation: Biometric and physiological data from devices is used solely for generating neurological security insights within the QUE platform. We do not sell, share, or use device data for advertising, marketing, or any purpose unrelated to the QUE Service.
- Encryption: All device data is encrypted in transit using TLS 1.2 or higher and encrypted at rest using AES-256 encryption.
- Data Minimization: We collect only the minimum data necessary to provide the Neuro-Infrastructure integration features. Raw biometric streams are processed into aggregated metrics and the raw data is not retained beyond processing.
- No Medical Use: Device data processed by QUE is not used for medical purposes. QUE does not provide medical diagnoses, treatment recommendations, or clinical decision support. Always consult a qualified healthcare professional for health-related decisions.
- Device Data Deletion: You may request deletion of all device-related data at any time by contacting us at legal@theiqsec.com. Device data is automatically purged 30 days after account deletion.
- Third-Party Device Manufacturers: QUE interfaces with third-party devices but does not control their data collection practices. Please review the privacy policies of your device manufacturers for information about how they handle your data independently of QUE.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access and receive a copy of your personal data.
- Request correction of inaccurate personal data.
- Request deletion of your personal data.
- Object to or restrict processing of your personal data.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at legal@theiqsec.com.
9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect usage data, remember your preferences, and improve your experience. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
QUE's Protector Mode is designed to help guardians protect children and students. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
The I.Q. S.E.C. Inc.
Email: legal@theiqsec.com
Website: www.theiqsec.com